You wake up to get your vehicle serviced on a dreadful Monday morning … only to realize that it’s not Monday; it’s actually Wednesday … it just feels like Monday because that’s the kind of week you’ve had. You’ve been late for work the past two days because you had car problems … Check engine light is on, tires feel funky, breaks are squealing, behind on rent, your partner is mad at you … Oh, the joy of being an adult and having to prioritize.
So, you take a dreaded, yet, much needed, day off from work to come into Schumacher of Delray … and you’re already upset because time is money and when you don’t put in the work, you don’t get the money. So, you’re a little T-O’d from the get-go. However, please realize, it’s not the end of the world. Your car can be fixed and if we can’t fix it, we will certainly do everything in our power to get you in a vehicle that works and works for you and may actually save you money in the long-run.
At Schumacher of Delray, we do everything we can to accommodate you, our client. Whether that’s providing you with a rental car while we service your vehicle, suggesting to maybe purchase a new, better car that won’t cause you problems and will actually save you money in the long-run, or whether it’s making your waiting experience a little less stressful than the three Mondays you’ve already had this week, we want you to trust that we put you and your concerns in our best interest.
So, while you wait for your car to be carefully serviced in our Service Department, you can take a nice, little break from reality in one of our showrooms or service lounges … Comfy leather couches, TVs tuned to your channel of choice, coloring books for the kids, a video display featuring different commercials and clips from our brands and community events … We’ve stepped it up, my friends! And if you’re hungry, like most people suddenly are when told they have to wait, we’ve got you covered!
We usually have donuts between 8 a.m. and 11 a.m., Monday through Friday, but every once in a while, we twist up the mix and offer something different … like bagels and pastries … and NOW, you can pair that sweet morning treat with a nice cup of Joe from our new and improved coffee machine that has 10 different options!
Don’t like coffee? No problem! We’ve got hot chocolate and cappuccino on deck! Not a fan of creamy chocolate? No worries. We’ve got tea, water, fruit drink mixes and a soda machine! And if THAT’s not enough, we’ve got a shuttle service that will take you ANYWHERE you want to go within our shuttle radius from 8:30 a.m. to 4:30 p.m., Monday through Friday.
Take a quick trip to Downtown Delray for lunch, grab a ride over to the new Delray Plaza to snatch a burger from the new burger joint, or go home or back to work and we’ll come pick you up when your vehicle is done, or better yet, in some instances, we’ll bring your vehicle right to you.
The point is, we at Schumacher of Delray want you to trust us and feel comfortable while your vehicle is in our hands, whether it’s for routine maintenance like an oil change or something bigger, like transmission issues. We are taking the necessary steps to improve our customer experience and we invite you to take part in every aspect of it during your time spent at our dealership.
So, the next time you stop in, be sure you have a big appetite and remember … we’re here to help. Come join the family!